When your renewal invoice arrives, and what happens if it is late

Renewal invoices are raised ahead of the due date and emailed with a payment link that needs no login.

If it goes unpaid

We send reminders before and after the due date. A service is only suspended once an invoice is well past due, and your data is never deleted at that point.

Getting a suspended service back

Pay the invoice. Restoration is automatic and usually takes under a minute — you do not need to ask us.